At EAELES, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Standard delivery usually takes 3-7 business days depending on your location.
• Delivery times may vary during holidays, sales, or due to unforeseen courier delays.

Shipping Charges

• Shipping fees are calculated at checkout based on the delivery location and order size.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, you will receive a confirmation email or message with tracking details.

Delivery Policy

• Please ensure that your shipping address and contact details are accurate to avoid delays.
• EAELES is not responsible for delays caused by incorrect addresses or courier service issues.

Damaged or Missing Orders

• If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details for assistance.

For any shipping-related questions, feel free to contact our customer support team.