At EAELES, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 3-7 business days depending on your location.
- Delivery times may vary during holidays, sales, or due to unforeseen courier delays.
Shipping Charges
- Shipping fees are calculated at checkout based on the delivery location and order size.
- Free shipping may be available on selected orders or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a confirmation email or message with tracking details.
Delivery Policy
- Please ensure that your shipping address and contact details are accurate to avoid delays.
- EAELES is not responsible for delays caused by incorrect addresses or courier service issues.
Damaged or Missing Orders
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details for assistance.
For any shipping-related questions, feel free to contact our customer support team.